1. Overview
This policy covers the LightXtreme VPN website and apps. It explains how account, order and optional diagnostic information is handled, and how you can access, correct or delete relevant information.
2. What We Never Collect
We do not log browsing history, sites visited, traffic content or DNS queries, and we keep no connection logs: no source IP, assigned VPN IP, timestamps or session duration.
3. What We Collect
Account data: a system-generated account number and an optional email. Payment data: handled by third-party processors; we receive only the order status, never your full card number. Diagnostics: crash reports and app version you choose to send.
4. How We Use Information
Necessary information supports account maintenance, service delivery, orders, refunds, support replies and service notices. Offers are sent only with consent and can be unsubscribed from at any time. Personal information is not sold or rented.
5. International Transfers & Third Parties
To operate globally, necessary data may move between servers in different countries. We share the minimum required with payment, email and analytics providers, who must protect it to the same standard.
6. Security
Data safeguards include encrypted storage, restricted access and regular security reviews. Protect your account credentials and avoid sharing them with others.
7. Your Rights
You may access, correct or delete your account information, or close your account, at any time. Contact support@lightxtrevpn.com for help.
8. Children
The service is not intended for anyone under 16, and we do not knowingly collect their personal information.
9. Changes
We may update this policy as laws or our service change. Updates are posted on this page with a new effective date.